Microsoft Outage

Due to a global Microsoft outage, we’re currently experiencing issues with emails. Emails you send us may not be received. We’ll respond to any emails we do receive as soon as we can.

If your enquiry is urgent, please call us on 0800 561 4000 or contact us through the orange webchat widget on the right hand side.

If you’re registered for our online portal, MyJupiter, you can also contact us using the secure messaging service. You can access MyJupiter here.

If you haven’t registered yet, you can do so now. You’ll need your new account number, which was included in the letter we sent you about the change of administrator.

We’re sorry for any inconvenience and thank you for your patience.

Changes to the Transfer Agent

Click here for important information about changes to the transfer agent for our Unit Trusts, OEICs and ISAs, including how to contact us from 28 September 2026.