The information on this page will be effective from 1 December 2025 (or such other later date specified here).
Any queries prior to 1 December 2025 should be directed to the current administrator. Please do not use the contact details below before 1 December 2025.
The Transfer Agent (TA) for our offshore products will be changing from Citibank Europe Plc to Bank of New York (BNY).
- Jupiter Global Fund (SICAV) - Luxembourg
- Jupiter Asset Management Series plc (ICVC) - Ireland
This page provides general information relating to this transition.
- Jupiter Asset Management Series plc (ICVC) – Ireland
- Jupiter Global Fund (SICAV) – Luxembourg
BNY Transfer Agency Contact Information | ||
|---|---|---|
| Address | BNY Mellon Fund Services (Ireland) Designated Activity Company The Shipping Office 20-26 Sir John Rogerson’s Quay Grand Canal Dock Dublin 2 D02 Y049 Ireland | |
Telephone number
| Distributor | +353 19006197 |
Institutional* | +353 19006198 | |
Fax number | +353 19008820 | |
Email address
| Distributor | JupiterIREdistributor@bny.com |
Institutional* | JupiterIREinvestor@bny.com | |
* Includes retail clients and IFAs
Frequently asked questions
Question | Answer |
|---|---|
What funds and share classes are impacted? | This change will apply to all share classes held in Jupiter Asset Management Series plc. |
On what date does this change become effective? | 1st December 2025 or such other later date specified here. |
Will my shares be transferred to another fund or entity? | No |
Do I need to open another account? | No |
Will the change in Transfer Agent impact any rebate payments? | There will be no change to the terms and calculation methodology of rebate payments. Investors who deal through Clearstream will have rebates calculated on settled shares (‘qualifying shares’). |
Will my account number stay the same? | No, the account number will change and will be provided separately before 1 December 2025. |
Will the dealing cut off times be changing? | No |
Will price delivery be impacted? | No. Prices will continue to be delivered to you by the Fund Accountant. |
Will there be a trading blackout? | No |
Will there be changes to settlement timeframes? | No |
Will agent codes change? | Yes, further communication will follow. |
Will there be online access? | Yes we will send a separate communication after 1 December 2025 regarding this access. |
How will I receive non STP contract notes? | The default is to receive contract notes by email. |
Do we need to amend our Distribution Agreement with Jupiter? | No |
What is the correspondence address of the new Depositary? | The Bank of New York Mellon SA/NV, Dublin Branch The Shipping Office 20-26 Sir John Rogerson’s Quay Grand Canal Dock Dublin 2 D02 Y049 Ireland |
Where should settlement payment be sent? | Settlement payment should continue to be sent to the existing Citi details for deals priced at Citi on or before 28 November 2025. The new settlements details will come into force for deals priced on or after 1 December 2025. |
| Who do I contact for queries about rebates? | rebatequeries@bnymellon.com |
| Bank details |
|---|
| Download PDF here |
| Automated dealing options | |
|---|---|
EMX | No changes to current EMX details |
Calastone | No changes to current Calastone details |
Swift | BIC: IRVTGB2XLTA DN: ou=funds,o= IRVTGB2X,o=swift
|
Important documents
| Shareholder notice |
BNY Transfer Agency Contact Information | ||
|---|---|---|
| Address | The Bank of New York Mellon SA/NV, Luxembourg Branch Vertigo Building 2-4 Rue Eugène Ruppert L-2453 Luxembourg Grand-Duchy of Luxembourg | |
Telephone number
| Distributor | +352 24524008 |
Institutional* | +352 24524009 | |
Fax number | +352 24524160 | |
Email address
| Distributor | |
Institutional* | ||
* Includes retail clients and IFAs
Frequently asked questions
Question | Answer |
|---|---|
What funds and share classes are impacted? | This change will apply to all share classes held in The Jupiter Global Fund. |
On what date does this change become effective? | 1st December 2025 or such other later date specified here. |
Will my shares be transferred to another fund or entity? | No |
Do I need to open another account? | No |
Will the change in Transfer Agent impact any rebate payments? | There will be no change to the terms and calculation methodology of rebate payments. Investors who deal through Clearstream will have rebates calculated on settled shares (‘qualifying shares’). |
Will my account number stay the same? | No, the account number will change and will be provided separately before 1 December 2025. |
Will the dealing cut off times be changing? | No |
Will price delivery be impacted? | No. Prices will continue to be delivered to you by the Fund Accountant. |
Will there be a trading blackout? | No |
Will there be changes to settlement timeframes? | No |
Will agent codes change? | Yes, further communication will follow. |
Will there be online access? | Yes we will send a separate communication after 1 December 2025 regarding this access. |
How will I receive non STP contract notes? | The default is to receive contract notes by email. |
Do we need to amend our Distribution Agreement with Jupiter? | No |
Where should settlement payment be sent? | Settlement payment should continue to be sent to the existing Citi details for deals priced at Citi on or before 28 November 2025. The new settlements details will come into force for deals priced on or after 1 December 2025. |
| Who do I contact for queries about rebates? | LUXMB-RetroCom@bnymellon.com |
| Bank details |
|---|
| Download PDF here |
| Automated dealing options | |
|---|---|
EMX | No changes to current EMX details |
Calastone | No changes to current Calastone details |
Swift | BIC: IRVTGB2XLTA DN: ou=funds,o= IRVTGB2X,o=swift
|
Important documents
| Shareholder notice |