- Wholesale
- Institutional
- MEA
- Investment Trusts
Wholesale
Selina Tyler
Head of UK
Tel: 020 3817 1659
selina.tyler@jupiteram.com
John Morrison
Deputy Head of UK
Mob: 07720 855 616
Tel: 020 3817 1502
john.morrison@jupiteram.com
London, Channel Islands and South
John Shepherd
Director, London
Mob: 07979 705 909
Tel: 020 3817 1053
john.shepherd@jupiteram.com
Victoria Glatman
Director, London
Mob: 07766 753 602
Tel: 020 3817 1413
victoria.glatman@jupiteram.com
Sebastian Oxley
Director, South East and Channel Islands
Mob: 07840 171 057
Tel: 020 3817 1055
sebastian.oxley@jupiteram.com
Toby Stagg
Director, South and Greater London
Mob: 07799 138 110
Tel: 020 3817 1716
toby.stagg@jupiteram.com
Luke Matthews
Sales Manager, London
Mob: 07717 085 183
Tel: 020 3817 1517
luke.matthews@jupiteram.com
South West and Midlands
Mark Ingram
Director, South West and Midlands
Mob: 07850 464 885
Tel: 020 3817 1404
mark.ingram@jupiteram.com
North England, Scotland, Northern Ireland and Isle of Man
David Hill
Director, North / Scotland / Ireland / IOM
Mob: 07542 656 355
Tel: 020 3817 1051
david.hill@jupiteram.com
Strategic Partnerships
David Harris
Director, Head of Strategic Partnerships
Mob: 07737 358 972
Tel: 020 3817 1710
david.harris@jupiteram.com
Advisory Solutions
Edward Robinson
Head of UK Advisory
Mob: 07944 461 555
Tel: 020 3817 1525
edward.robinson@jupiteram.com
Business Development & Client Solutions
Joe Walker
Business Development Manager, London and South of England
Tel: 020 3817 1271
Mob: 07760 425261
joe.walker@jupiteram.com
Jack Dever
Business Development Manager,
North of England, Scotland, Northern Ireland and IOM
Tel: 020 3817 1539
jack.dever@jupiteram.com
Lydia Criswick
Business Development Manager, Central, South Wales and Midlands
Tel: 020 3817 1864
lydia.criswick@jupiteram.com
Sales Support Team
Finn Shillington
Sales Support Executive
Tel: 020 3817 1262
finn.shillington@jupiteram.com
Charlie Goulder
Sales Support Executive
Tel: 020 3817 1601
charlie.goulder@jupiteram.com
Jon Watson
Sales Support Executive
Tel: 020 3817 1672
jon.watson@jupiteram.com
Institutional
Tom Gardner
Head of Global Institutional
Tel: 020 3817 1703
tom.gardner@jupiteram.com
Pippa Rudling
Director – Global Institutional
Tel: 020 3817 1401
pippa.rudling@jupiteram.com
Alicia McInnes
Global Institutional Relationship Manager
Tel: 020 3817 1345
alicia.mcinnes@jupiteram.com
Middle East & Africa
Richard Hooper
Director of Middle East and Africa
Mob: 07584 702 306
Tel: 020 3817 1261
richard.hooper@jupiteram.com
Investment Trust
For sales enquiries please contact your relevant Sales contact or the Client services team:
Tel: 020 3817 1050
Email: clientservices@jupiteram.com
Customer Services for our fund ranges
For your protection, we record telephone calls and may use them for monitoring purposes.
UK domiciled fund range (Unit Trusts and OEICs)
General enquiries and Client services freephone (UK only): 0800 561 4000
General enquiries Fax: 0800 561 4001
Email:
enquiries@jupiteronline.co.uk
Please note that we cannot accept dealing instructions or change of address by email. Email may not be a secure form of communication, therefore we advise against sending your personal account details by email.
Post:
Jupiter Customer Services Department
PO Box 10666
CHELMSFORD
CM99 2BG
Irish domiciled fund ranges JAMS (ICVC)
General enquiries: +353 1 622 4499
General enquiries fax: +353 1 622 4498
Email:
Mail:
Jupiter Asset Management Series (JAMS)
C/O Citibank Europe Plc
1 North Wall Quay
Dublin 1
Ireland
Jupiter Offshore fund ranges JGF and JIF (SICAV)
General enquiries: +352 451414328
Email:
citiluxta.jupiter@citi.com
Mail:
Transfer Agency, The Jupiter Global Fund
Citibank Europe Plc Luxembourg branch
31 Z.A. Bourmicht
L-8070 Bertrange
Grand Duchy of Luxembourg
Complaints
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please contact us using the details above. Alternatively, for complaints about our unit trust range you can email us at complaints@jupiteronline.co.uk.
If your client is not satisfied with the way we’ve handled their complaint, they can refer it to the Financial Ombudsman Service:
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel: 0800 023 4 567 or 0300 123 9 123
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Please click here for the Unit Trust complaint handling procedure.
Please click here for the OEIC complaint handling procedure.