London, Channel Islands and South
South West and Midlands
North England, Scotland, Northern Ireland and Isle of Man
Business Development & Client Solutions
Sales Support Team
Customer Services for our fund ranges
For your protection, we record telephone calls and may use them for monitoring purposes.
UK domiciled fund range (Unit Trusts and OEICs)
General enquiries and Client services freephone (UK only): 0800 561 4000
General enquiries Fax: 0800 561 4001
Please note that we cannot accept dealing instructions or change of address by email. Email may not be a secure form of communication, therefore we advise against sending your personal account details by email.
Jupiter Customer Services Department
PO Box 10666
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please contact us using the details above. Alternatively, for complaints about our unit trust range you can email us at [email protected].
If your client is not satisfied with the way we’ve handled their complaint, they can refer it to the Financial Ombudsman Service:
The Financial Ombudsman Service
Please click here for the unit trust complaint handling procedure.
Please click here for the OEIC complaint handling procedure.