
Mark Thomas
Head of UK
Mob: 07850 374 884
Tel: 020 3817 1224
[email protected]

Mark Thomas
Head of UK
Mob: 07850 374 884
Tel: 020 3817 1224
[email protected]
London

Michael Daly
Director, London and Channel Islands
Mob: 07916 174 279
Tel: 020 3817 1295
[email protected]

John Shepherd
Director London
Mob: 07979 705 909
Tel: 020 3817 1053
[email protected]

John Morrison
Director London
Mob: 07720 855 616
Tel: 020 3817 1502
[email protected]

Victoria Glatman
Business Development Manager – London
Mob: 07766 753 602
Tel: 020 3817 1413
[email protected]

Michael Daly
Director, London and Channel Islands
Mob: 07916 174 279
Tel: 020 3817 1295
[email protected]

John Shepherd
Director London
Mob: 07979 705 909
Tel: 0203817 1053
[email protected]

John Morrison
Director London
Mob: 07720 855 616
Tel: 020 3817 1502
[email protected]

Victoria Glatman
Business Development Manager – London
Mob: 07766 753 602
Tel: 020 3817 1413
[email protected]
South East and Greater London

Sebastian Oxley
Sales Manager – South East/Greater London
Mob: 07840 171 057
Tel: 020 3817 1055
[email protected]

Toby Stagg
Sales Manager – South East/Greater London
Mob: 07799 138 110
Tel: 020 3817 1716
[email protected]

Hugh Thomson
Business Development Manager – South East/Greater London
Mob: 07796 514 588
Tel: 020 3817 1394
[email protected]

Sebastian Oxley
Sales Manager – South East/Greater London
Mob: 07840 171 057
Tel: 020 3817 1055
[email protected]

Toby Stagg
Sales Manager – South East/Greater London
Mob: 07799 138 110
Tel: 020 3817 1716
[email protected]

Hugh Thomson
Business Development Manager – South East/Greater London
Mob: 07796 514 588
Tel: 020 3817 1394
[email protected]
South West, Midlands and Channel Islands

Mark Ingram
Director, Southwest and Midlands
Mob: 07850 464 885
Tel: 020 3817 1404
[email protected]

Georgi Koutsoumbos
Sales Manager, Southwest and Midlands
Mob: 07713 980 620
Tel: 020 3817 1423
[email protected]

Daniel Powner
Busines Development Manager, South-West / Midlands
Mob: 07583 096 804
Tel: 020 3817 1152
[email protected]

Mark Ingram
Director, Southwest and Midlands
Mob: 07850 464 885
Tel: 020 3817 1404
[email protected]

Georgi Koutsoumbos
Sales Manager, Southwest and Midlands
Mob: 07713 980 620
Tel: 020 3817 1423
[email protected]

Daniel Powner
Busines Development Manager, South-West / Midlands
Mob: 07583 096 804
Tel: 020 3817 1152
[email protected]
North England, Scotland, Northern Ireland and Isle of Man

David Hill
Director North / Scotland / Ireland / IOM
Mob: 07542 656 355
Tel: 020 3817 1051
[email protected]

Luke Matthews
Business Development Manager – North / Scotland / Ireland / IOM
Mob 07814 783 618
Tel: 020 3817 1517
[email protected]

David Hill
Director North / Scotland / Ireland / IOM
Mob: 07542 656 355
Tel: 020 3817 1051
[email protected]

Luke Matthews
Business Development Manager – North / Scotland / Ireland / IOM
Mob 07814 783 618
Tel: 020 3817 1517
[email protected]
Key Accounts and Strategic Partnerships

Sam Pennefather
Director – Key Accounts and Strategic Partnerships
Mob: 07717 506 726
Tel: 020 3817 1499
[email protected]

David Harris
Key Account Director
Mob: 07737 358 972
Tel: 020 3817 1710
[email protected]

Chris Johns
Key Account Director
Mob: 07584 349 481
Tel: 020 3817 1705
[email protected]

Edward Robinson
Sales Manager
Mob: 07944 461 555
Tel: 020 3817 1525
[email protected]

Sam Pennefather
Director – Key Accounts and Strategic Partnerships
Mob: 07717 506 726
Tel: 020 3817 1499
[email protected]

David Harris
Key Account Director
Mob: 07737 358 972
Tel: 020 3817 1710
[email protected]

Chris Johns
Key Account Director
Mob: 07584 349 481
Tel: 020 3817 1705
[email protected]

Edward Robinson
Sales Manager
Mob: 07944 461 555
Tel: 020 3817 1525
[email protected]
Client Services Team

Sarah Odds
Head of UK Client Services
Tel: 020 3817 1430
[email protected]

Ella Smith
Client Service Executive
Tel: 020 3817 1607
[email protected]

Jemima Gregson
Client Service Executive
Tel: 020 3817 1673
[email protected]

Sarah Odds
Head of UK Client Services
Tel: 020 3817 1430
[email protected]

Ella Smith
Client Service Executive
Tel: 020 3817 1607
[email protected]

Jemima Gregson
Client Service Executive
Tel: 020 3817 1673
[email protected]

Warren Tonkinson
Managing Director, Distribution
Tel: 020 3817 1056
[email protected]

Steven Gardner
Institutional Relationship Director
Tel: 020 3817 1624
[email protected]

Tom Gardner
Consultant Relations Director
Tel: 020 3817 1703
[email protected]

Maria De Simone
Head of Client Services
Tel: 020 3817 1057
[email protected]

Katie Hill
Sales Support Executive – UK
Institutional / MEA
Tel: 020 3817 1370
[email protected]

Warren Tonkinson
Managing Director, Distribution
Tel: 020 3817 1056
[email protected]

Steven Gardner
Institutional Relationship Director
Tel: 020 3817 1624
[email protected]

Tom Gardner
Consultant Relations Director
Tel: 020 3817 1703
[email protected]

Maria De Simone
Head of Client Services
Tel: 020 3817 1057
[email protected]

Katie Hill
Sales Support Executive – UK
Institutional / MEA
Tel: 020 3817 1370
[email protected]

John Tevenan
Global Head of Financial Institutions Group (GFIG)
Mob: 07841 451 425
Tel: 020 3817 1576
[email protected]

Kai Corfield
Client Account Manager
Tel: 020 3817 1802
[email protected]

Winta Zemui
Client Relationship Manager
Mob: 07788 390 709
Tel: 020 3817 1642
[email protected]

John Tevenan
Global Head of Financial Institutions Group (GFIG)
Mob: 07841 451 425
Tel: 020 3817 1576
[email protected]

Kai Corfield
Client Account Manager
Tel: 020 3817 1802
[email protected]

Winta Zemui
Client Relationship Manager
Mob: 07788 390 709
Tel: 020 3817 1642
[email protected]

Simon Barrett
Head of Middle East and Africa
Mob: 07733 118 646
Tel: 020 3817 1050
[email protected]

Richard Hooper
Director of Middle East and Africa
Mob: 07584 702 306
Tel: 020 3817 1261
[email protected]

Katie Hill
Sales Support Executive – UK Institutional / MEA
Tel: 020 3817 1370
[email protected]

Simon Barrett
Head of Middle East and Africa
Mob: 07733 118 646
Tel: 020 3817 1050
[email protected]

Richard Hooper
Director of Middle East and Africa
Mob: 07584 702 306
Tel: 020 3817 1261
[email protected]

Katie Hill
Sales Support Executive – UK Institutional / MEA
Tel: 020 3817 1370
[email protected]

Magnus Spence
Head of Investment Trusts and Alternatives
Mob: 07787 126943
Tel: 020 3817 1325

Mark Thomas
Head of UK
Mob: 07850 374 884
Tel: 020 3817 1224
[email protected]


Magnus Spence
Head of Investment Trusts and Alternatives
Mob: 07787 126943
Tel: 020 3817 1325

Mark Thomas
Head of UK
Mob: 07850 374 884
Tel: 020 3817 1224
[email protected]

Nick Black
Interim Investment Trust Advisor
Tel: 020 3817 1871
[email protected]
Customer Services for Unit Trusts
For general enquiries or valuations:
Tel: 0800 561 4000
Fax: 0800 561 4001
For literature please visit our document library.
For your protection, we record telephone calls and may use them for monitoring purposes.
Due to the global situation with the Coronavirus, we are experiencing varying call volumes and waiting times are longer as a result. We do apologise for this, however, the following alternative communication methods are available:
Email:
Please note that we cannot accept dealing instructions or change of address by email. Email may not be a secure form of communication, therefore we advise against sending your personal account details by email.
[email protected]
Post:
Jupiter Customer Services Department
PO Box 10666
CHELMSFORD
CM99 2BG
UK Sales Team
For sales enquiries:
Tel: 020 3817 1063
Email: [email protected]
Administration and Dealing Services (OEIC)
UK domiciled fund range (OEIC)
Client services freephone: 0808 169 9872
Outside of UK: +44 330 024 0785
Corporate client enquiries and dealing: (Not Free Phone): 0330 024 0785
Fax: 0844 880 1559
Fax from overseas: +44 844 880 1559
Email: [email protected]
PO Box (for client correspondence): Merian Investment Management Limited PO Box 12892 Dunmow CM6 9DL
For Jupiter Asset Management Series (JAMS)
Mail: Jupiter Asset Management Series (JAMS), C/O Citibank Europe Plc, 1 North Wall Quay, Dublin 1, Ireland
General enquiries: +353 1 622 4499
General enquiries fax: +353 1 622 4498
Email: [email protected]
To speak to our client services team, please contact us on +44 207 332 7524.
Complaints
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please contact us using the details above. Alternatively, for complaints about our unit trust range you can email us at [email protected].
If your client is not satisfied with the way we’ve handled their complaint, they can refer it to the Financial Ombudsman Service:
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel: 0800 023 4 567 or 0300 123 9 123
Email: [email protected]
Website: www.financial-ombudsman.org.uk
Please click here for the unit trust complaint handling procedure.
Please click here for the OEIC complaint handling procedure.