Jupiter is committed to providing a high level of accessibility to our website for all users. To this end, we have worked hard to adhere to the W3C accessibility and usability guidelines, including structuring the page formats so that they are compatible with screen readers.

This site uses style sheets. To turn these off, or to apply your own personal style sheets, please go to: Tools, Internet Options, General, Accessibility (on IE browsers).

The site contains a variety of Adobe Acrobat (pdf) documents. If your reader is not compatible with these documents and the Acrobat reader product, Adobe provides a free online tool which converts the content of PDF files to a format which can be understood by most screen reader applications. The URL of the documents can be submitted either via email or web form, and the content is returned, converted to HTML or to plain text to your web browser.

Jupiter also offers Braille and large text versions of many of the documents. To request such versions, please contact the Customer Services team on 0800 561 4000.