Further information or hard copies of the Prospectus, the Key Investor Information Document (KIID) or reports and accounts may be obtained free of charge from the local Paying Agent or the Custodian and Administrator.
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please submit any complaints to the Administrator Citibank Europe Plc Luxembourg branch at 31, Z.A. Bourmicht, L-8070 Bertrange, Grand Duchy of Luxembourg or by telephone +352 451414328 or email [email protected] and the Administrator will respond to any enquiry or complaint.
Under the circumstances where performance-related complaints are received, the Administrator will forward the complaint to the Investment Manager Jupiter Asset Management Limited, The Zig Zag Building, 70 Victoria Street, London SW1E 6SQ, United Kingdom for a response.
The complaints handling policy established by Jupiter Asset Management International S.A, the Management Company for the Jupiter Global Fund SICAV, is available below.